Account, Privacy & International Transactions

Account, Privacy & International Transactions

How should I communicate outside the platform?

Keep written records of all important agreements.

Why create an account?

An account can provide saved vehicles, saved searches, comparisons, messages and seller tools.

How do I protect my account?

Use a unique strong password, secure your email and never share verification codes.

What if I forget my password?

Use the password-reset function and the link sent to your registered email.

What if I notice suspicious activity?

Change your password, secure your email and contact support immediately.

How is personal data handled?

According to the privacy policy and applicable data-protection rules. Share only necessary information.

Can I report a misleading listing?

Yes. Send the listing link, reason and supporting evidence through the contact or reporting option.

Can Mandai Bazaar restrict content?

Content that violates rules, creates risk or appears misleading may be reviewed, restricted or removed.

Why might an account be restricted?

Reasons may include incomplete verification, inaccurate data, prohibited content, suspected fraud or repeated violations.

Can sellers update listings?

Yes, where permitted. Buyers should reconfirm price, specification, availability and condition.

Which language should be used?

Use a language both parties understand and obtain professional translation for important contracts when needed.

Who pays tax, customs and registration costs?

Buyer and seller must agree this based on the transaction, destination and applicable law.

Are exchange rates guaranteed?

No. Confirm the currency and final amount before payment.

Can support decide a legal dispute?

No. Support assists with platform matters but does not replace courts, authorities or professional advice.

What is the safest rule?

Verify the seller, vehicle, documents, payment details and written contract independently before paying or travelling.